Activate this routine

We're opening Klime to a few teams at a time. Leave your email and we'll let you know once your routine is ready for you.

Report on product usage

How customers use your product, who sticks, and who's slipping away.

Mondays at 9:00
Message

How the product did last week:

  • Activation is up: 41% of new accounts shared their first report within 7 days, up from 33%. The new template gallery did it; accounts that used a template activated twice as often.
  • Retention holds: 68% of the July cohort is still active after 8 weeks, in line with June.
  • Scheduled exports are barely used: 6% of active accounts, unchanged since launch.

The numbers, compared with the last four weeks:

  • Weekly active accounts: 1,240, up 5%
  • Activation within 7 days: 41%, up from 33%
  • Week 8 retention: 68%, flat
  • Accounts churned: 9, down from 14

My recommendation: put templates in the onboarding flow, and find out why exports don't stick before building more on them.