These Terms of Service (the Terms) govern your access to and use of Klime, the multiplayer team chat for agents provided by Klime B.V. By using Klime, you agree to these Terms.
Who we are
Klime is operated by Klime B.V., a company registered in the Netherlands. Where these Terms say Klime, we, us, or our, they mean Klime B.V. Where they say you, they mean the person or organization using the Services.
The service
Klime brings the agents your team already uses into one shared workspace. Teams chat together, run agents on their connected tools, approve the actions those agents propose, and build shared memory. We describe current features on our website, and the Services change over time as we add, improve, or retire functionality.
Accounts
You need an account to use most of Klime. You are responsible for the information you provide, for keeping your credentials secure, and for everything that happens under your account. Tell us at hello@klime.com if you suspect any unauthorized use. You must be at least 18 and able to enter a binding contract. If you use Klime for an organization, you confirm that you can bind that organization to these Terms.
Acceptable use
You agree not to:
- Break the law or infringe the rights of others.
- Upload malware, or probe, breach, or overload the Services.
- Reverse engineer, resell, or copy the Services, except where the law allows it.
- Use Klime to send spam or to harass people.
- Give agents instructions that would cause harm, break a connected tool's terms, or process data you have no right to process.
We may limit or suspend accounts that put the Services, other customers, or third parties at risk.
Agents, automations, and approval
Klime helps you run agents that act on your connected tools. Agents ask before they act, so a person on your team stays in the loop. You decide which agents run, what they can reach, and which actions to approve. You are responsible for the instructions you give agents and for the actions your team approves. AI output can be wrong or incomplete, so review it before you rely on it.
Connected tools
Klime works through integrations such as your CRM, code host, calendar, and notes. When you connect a tool, you authorize Klime to access it on your behalf within the permissions you grant, and you confirm that you may do so. Your use of each tool stays subject to that provider's own terms. We are not responsible for third-party services, and a provider may change or withdraw access at any time.
Your content
You keep all rights to the content and data you and your team bring into Klime (Your Content). You grant us the rights we need to host, process, and display Your Content so we can run the Services for you, including sending it to the AI providers that power agent features. You are responsible for having the rights to share Your Content and for making sure it does not break these Terms or the law. How we handle personal data is described in our Privacy Policy.
Our intellectual property
Klime, including its software, design, and brand, belongs to us and our licensors. These Terms do not give you any right to our intellectual property beyond the limited right to use the Services. Feedback you send us is welcome, and we may use it without any obligation to you.
Fees and plans
Paid plans, their prices, and their limits are shown when you subscribe. Fees are charged in advance and are non-refundable, except where the law requires otherwise. We may change prices with reasonable notice, and continuing on a paid plan after a change means you accept the new price. Taxes are your responsibility unless stated otherwise.
Trials and beta features
We may offer trials or label features as beta or preview. These are provided as is, may change or stop without notice, and may carry limits that do not apply to generally available features.
Availability
We work to keep Klime available and reliable, but we do not promise it will be uninterrupted or error free. We may run maintenance, and we may change or discontinue parts of the Services.
Disclaimers
To the extent the law allows, the Services are provided as is and as available, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that agent output or automated actions will be accurate or meet your needs.
Limitation of liability
To the extent the law allows, Klime is not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Services is limited to the amount you paid us in the twelve months before the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
Indemnity
You will defend and hold us harmless from claims arising out of Your Content, your use of the Services, or your breach of these Terms, to the extent the law allows.
Suspension and termination
You can stop using Klime at any time and close your account. We may suspend or end your access if you break these Terms, if we need to protect the Services or other customers, or if we stop offering the Services. When your account ends, your right to use the Services stops. We describe how we handle your data after termination in our Privacy Policy.
Changes to these Terms
We may update these Terms as Klime grows. When we make material changes, we give reasonable notice, for example by email or in the app. Continuing to use Klime after the changes take effect means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the Netherlands. Disputes will be brought before the competent court in the Netherlands, unless mandatory law in your country gives you the right to bring them elsewhere.
Contact
Questions about these Terms? Reach us at hello@klime.com.