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Klime Docs

Learn how to use Klime to understand, retain, and engage your customers through product analytics and AI-powered insights.

Get started with Klime

Klime alerts you before customers churn, helps you understand why with AI, and drafts the perfect outreach to keep them engaged. All installed in under an hour.

Quick Start →

Get up and running with Klime in under 10 minutes.

Installation →

Choose the SDK for your language and install it.

Need help?

If you have questions or need support, email us at hello@klime.com.

Core concepts

Understand how Klime tracks and organizes customer data. Events, users, and groups are the building blocks of customer intelligence.

Events

Track user actions in your product

Users

Identify individual people

Groups

Track companies and teams (Group mode)

Traits

Metadata about users and groups

Dashboard

Once you're sending events, explore the Klime dashboard to understand customer health, track engagement, and get AI-powered insights.

Overview

See customer health metrics and engagement trends

Customer Details

View activity timelines and conversations

Chat

Ask questions about your customers in natural language

Alerts

Configure Slack notifications and daily digests

Settings

Manage API keys, team members, and integrations

Integrations

Connect Klime to your existing tools to get alerts, insights, and AI-powered assistance where you already work.

Slack

Daily digests, real-time alerts, and AI chat directly in Slack

Email

Track email engagement and log conversations

Next

Quick Start →