Quick Start
Get up and running with Klime in under 10 minutes.
1. Create your dashboard
Log in to Klime with your email, Google, or Slack account. During setup, you'll choose your analytics mode:
- Group mode — Your customers are companies with team members (e.g., B2B SaaS)
- User mode — Your customers are individuals (e.g., consumer apps, creator tools)
This determines how Klime tracks and displays your data. You can change it later in Settings.
2. Connect your analytics
Choose how to send analytics data to Klime. You can connect multiple sources:
- Klime SDK — Install our SDK in your frontend and backend for full control
- Segment — Add Klime as a destination in your Segment workspace
- PostHog — Enable the Klime integration in PostHog
- Mixpanel — Forward your Mixpanel events (coming soon)
You'll need your Write Key from Settings > Integrations for any of these options. The setup wizard will guide you through the process during onboarding, or you can add integrations later from Settings.
3. Start using Klime
The dashboard will keep you posted on events and conversations flowing in. Once they are, you can start using Klime to get insights and take action:
- Insights — Actionable alerts about customer health and engagement
- Customers — Browse, search, and view customer details
- Chat — Ask questions about your customers using AI
- Settings — Manage team members, notifications, and integrations
Connect your tools to get insights where you work:
- Slack Integration — Daily digests, real-time insights, and AI chat in Slack
- Email Integration — Log customer conversations automatically