Klime

Hand off your recurring GitLab workto routines that recap what shipped.

AI routines read GitLab to recap your pull requests and commits before standup. They read, never write. Set it up with Klime.

Part of Code

5 routines

Voice of the customer

What customers asked for this week, and what to prioritize.

Fridays at 14:00
Message

The top themes from 12 calls:

  1. Exports for large teams (5 customers): "It times out every Monday" (Kettle & Co). Open issue: #482
  2. SSO (3 customers), two of them in renewal this quarter
  3. Slack delivery (2 customers)

My recommendation: fix exports before the Brightfold renewal.

Prepare for standup

What you actually did since your last standup, from PRs and meetings.

Weekdays at 9:15
Message

Since yesterday's standup:

  • Merged #481: faster exports for large teams
  • Reviewed #479 for Ana
  • Kettle & Co onboarding call

Today:

  • Finish the SSO spike

Blocked:

  • Waiting on design for the settings page

Publish customer testimonials

Your best customer quotes on the website, checked and with their permission.

Mondays at 10:00
Pull request

New quote for the customers page

Maya de Vries, Head of Finance at Brightfold, in an email to support:

We closed the books in two days instead of five. The team actually leaves on time now.

Passed every check: positive, names a result, from a paying customer, and Maya said yes to being quoted on Thursday.

Skipped this week: a 3 star review on G2, and a reply that names a competitor.

Report on product usage

How customers use your product, who sticks, and who's slipping away.

Mondays at 9:00
Message

How the product did last week:

  • Activation is up: 41% of new accounts shared their first report within 7 days, up from 33%. The new template gallery did it; accounts that used a template activated twice as often.
  • Retention holds: 68% of the July cohort is still active after 8 weeks, in line with June.
  • Scheduled exports are barely used: 6% of active accounts, unchanged since launch.

The numbers, compared with the last four weeks:

  • Weekly active accounts: 1,240, up 5%
  • Activation within 7 days: 41%, up from 33%
  • Week 8 retention: 68%, flat
  • Accounts churned: 9, down from 14

My recommendation: put templates in the onboarding flow, and find out why exports don't stick before building more on them.

Shipped for customers

What shipped for customers, who asked for it, and a message for everyone you haven't told yet.

Weekdays at 10:00
Message

Shipped since yesterday:

  1. Faster exports for large teams (#482)
    Asked for by Kettle & Co. Not told yet. A draft for Tom Bakker:

Hi Tom, exports for large teams are live. Your Monday export should now finish in seconds. Open Reports and choose Export to try it.

  1. SSO login (#455)
    Asked for by Orbit Legal. Already told on Tuesday, in your email to Lisa.