Klime

Hand off your recurring product workto routines that listen for you.

AI routines that sum up what customers ask for, watch your competitors, and prep your standup from what you shipped. Set it up with Klime.

7 routines

Capture explicit meeting tasks

Tasks only from what people actually asked for, each with the quote.

After each meeting
Task

Check why exports time out for large teams

Ana, Product Sync meeting yesterday:

Can someone check why exports time out for large teams? Kettle & Co hit it every Monday.

Compile a worklog

Your week's decisions, progress, and open actions, each with a source.

Fridays at 16:00
Doc

Worklog, week 41

Decided:

  • Ship SSO in Q4 (Product sync, Tue)
  • Pause the Benelux ads test (Marketing, Wed)

One contradiction:

  • Pricing page copy: Ravi owns it in Tuesday's notes, Ana in Thursday's

Carried over:

  • Import checklist for Kettle & Co

Competitive intelligence sweep

What your competitors shipped, said, and charged this week.

Mondays at 8:00
Message

Here's what changed this week:

  • Mailcove launched an AI subject line writer, free on every plan (from their changelog)
  • Postlark raised the price of its Pro plan by 15%, for lists over 10,000 contacts
  • Inkwire added SMS to its automation builder, still in beta

What it means: two of three now build AI writing into the editor. Ours is still a paid add on, worth a look before the Q4 pricing review.

Voice of the customer

What customers asked for this week, and what to prioritize.

Fridays at 14:00
Message

The top themes from 12 calls:

  1. Exports for large teams (5 customers): "It times out every Monday" (Kettle & Co). Open issue: #482
  2. SSO (3 customers), two of them in renewal this quarter
  3. Slack delivery (2 customers)

My recommendation: fix exports before the Brightfold renewal.

Prepare for standup

What you actually did since your last standup, from PRs and meetings.

Weekdays at 9:15
Message

Since yesterday's standup:

  • Merged #481: faster exports for large teams
  • Reviewed #479 for Ana
  • Kettle & Co onboarding call

Today:

  • Finish the SSO spike

Blocked:

  • Waiting on design for the settings page

Report on product usage

How customers use your product, who sticks, and who's slipping away.

Mondays at 9:00
Message

How the product did last week:

  • Activation is up: 41% of new accounts shared their first report within 7 days, up from 33%. The new template gallery did it; accounts that used a template activated twice as often.
  • Retention holds: 68% of the July cohort is still active after 8 weeks, in line with June.
  • Scheduled exports are barely used: 6% of active accounts, unchanged since launch.

The numbers, compared with the last four weeks:

  • Weekly active accounts: 1,240, up 5%
  • Activation within 7 days: 41%, up from 33%
  • Week 8 retention: 68%, flat
  • Accounts churned: 9, down from 14

My recommendation: put templates in the onboarding flow, and find out why exports don't stick before building more on them.

Shipped for customers

What shipped for customers, who asked for it, and a message for everyone you haven't told yet.

Weekdays at 10:00
Message

Shipped since yesterday:

  1. Faster exports for large teams (#482)
    Asked for by Kettle & Co. Not told yet. A draft for Tom Bakker:

Hi Tom, exports for large teams are live. Your Monday export should now finish in seconds. Open Reports and choose Export to try it.

  1. SSO login (#455)
    Asked for by Orbit Legal. Already told on Tuesday, in your email to Lisa.