Events
See every event Klime receives, and tell it which ones matter.
Events page
The Events page lists every event name Klime has ever received, along with adoption stats from the last 30 days. Use this page to see what your customers actually do, and to tell Klime which events matter.
You'll see the event display name, the number of customers that triggered it in the last 30 days, the percentage of your customer base that triggered it, the total number of times the event was triggered, and the classification of the event.
Use the search bar to filter by event name or display name, and click any column header to sort.
Tip: Classifications power your insights
Klime uses event classifications to detect churn, growth, and activation. The more accurately your events are labelled, the better your Insights will be.
Editing events
Click the pencil icon next to any event to set a display name and description. These are used everywhere the event appears: insights, the AI chat, the customer detail page, and Slack alerts. Click Suggest with AI in the popover to auto-generate both fields based on the raw event name and recent activity.
Click an event name to open its detail page, with a list of every customer that triggered the event, sorted by activity.
Classifications
Each event has a classification that controls how Klime uses it:
| Classification | Description |
|---|---|
| Core | Recurring action that delivers product value |
| Churn | Exit signal: cancellation, deletion, downgrade, export |
| Sign-up | Account or user creation (one per product) |
| Supporting | Setup, navigation, configuration, or exploration |
| Hidden | Excluded from dashboards, insights, and the AI assistant |
| Pending | Default and not yet classified; treated as supporting until labelled |
Hidden events are removed globally from all views and AI context. They still appear in the events table so you can unhide them at any time.
Classifying your events helps Klime generate better, more relevant insights.
Re-classify all
Use Re-classify all to let the AI classify every event at once. Suggestions appear as unsaved drafts you can review, edit, and save or discard in bulk. Existing classifications you've set by hand are included in the suggestions, so the AI knows which patterns you've already approved.